Actuel PC Privacy Policy

1. Introduction

Actuel PC Pty Ltd (ACN 696403415, ABN 14696403415), trading as Actuel PC (“we”, “us” or “our”), is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website, creating an account, making a purchase, joining a membership, subscribing to a product subscription, or entering a promotion, you agree to the collection and use of your information as described in this Policy.

You are not required to provide personal information. However, if you choose not to, we may be unable to provide certain products or services.

2. Information We Collect

We may collect the following personal information:

• Name

• Date of birth

• Shipping and billing address

• Telephone number

• Email address

• Payment details (processed securely by our payment providers)

• Account login information

• Order and purchase history

• Membership and subscription details

We may also collect non-personal information such as IP address, browser type, device information and website usage data.

3. How We Collect Information

We collect personal information when you:

• Create an account

• Place an order

• Join a membership or product subscription

• Enter a promotional giveaway

• Contact us by email, phone or other means

• Use social media or third-party login options

We may also receive information from third-party service providers (such as payment processors, shipping carriers and fulfilment partners) when they assist us in providing services to you.

4. How We Use Personal Information

We use personal information to:

• Process and fulfil orders

• Manage memberships and product subscriptions

• Apply discounts and benefits

• Allocate promotional entries and conduct draws

• Contact winners and deliver prizes

• Provide customer support

• Send order and account-related communications

• Send marketing emails (where permitted by law or with your consent)

• Improve our website, products and services

• Prevent fraud and enforce our Terms

• Comply with legal obligations

You can opt out of marketing emails at any time by using the unsubscribe link or by contacting us at support@actuelpcgaming.com.au.

5. Disclosure of Personal Information

We may share personal information with trusted third parties only where necessary, including:

• Payment processors

• Shipping and logistics providers

• Fulfilment partners (including Printful)

• Email and marketing service providers

• Professional advisers

• Regulators or law enforcement where required by law

Prize winners’ names (and suburb/state where required) may be published on our website in accordance with the relevant promotion terms.

We do not sell your personal information.

6. Overseas Disclosure

Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure the information is handled in a manner consistent with the Australian Privacy Principles.

7. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes restricting access to authorised personnel and using secure systems.

You are responsible for keeping your account login details confidential. If you believe your account has been compromised, please contact us immediately at support@actuelpcgaming.com.au.

8. Access, Correction and Deletion

You may request access to, correction of, or deletion of the personal information we hold about you by emailing support@actuelpcgaming.com.au or through your account dashboard.

We will respond to requests in accordance with applicable law. In some cases we may be required to retain certain information to meet legal obligations.

9. Sensitive Information

We do not intentionally collect sensitive personal information (such as information about race, ethnicity, political opinions or health). If any sensitive information is provided, it will be handled in accordance with applicable law.

10. Cookies and Analytics

Our website may use cookies and similar technologies to improve your experience and analyse website traffic. This information does not identify you personally.

You can adjust your browser settings to refuse cookies, although some website features may not function properly as a result.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website and takes effect from the date of publication.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Actuel PC Pty Ltd Email: support@actuelpcgaming.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Governing Law

This Privacy Policy is governed by the laws of Australia.